Rental Policies & Legal Info
Everything you need to know about our rental terms, your rights as a customer, and our business registration.
Business Registration
Terms & Conditions
Effective 25 July 2026
By renting a vehicle from DriveLink Car & Motor Rental, the renter agrees to the following terms and conditions. These terms form the rental agreement between the renter and DriveLink Car & Motor Rental.
1. Driver Requirements
- Renter must be at least 18 years old.
- A valid driver's license is required (Philippine or recognized foreign license).
- The renter must present a valid government-issued ID or passport.
2. Rental Period
- Rental begins and ends at the agreed date and time.
- Late returns may be subject to additional charges.
- Extensions must be approved and paid for before the rental period expires.
3. Security Deposit
- A security deposit may be required before releasing the vehicle.
- Deposits will be refunded upon return of the vehicle in the same condition as received.
4. Vehicle Condition
- The vehicle is released in good operating condition.
- The renter agrees to return the vehicle with all provided accessories (helmet, raincoat, phone holder, keys, etc.).
- Any damage, loss, or missing accessories will be charged to the renter.
5. Traffic Violations
- The renter is solely responsible for all traffic violations, fines, towing charges, and penalties incurred during the rental period.
- Any violation received after the rental period but committed during the rental period remains the renter's responsibility.
6. Fuel Policy
- The vehicle must be returned with the same fuel level as when released.
- Fuel shortages may incur additional charges.
7. Authorized Driver
- Only the registered renter is authorized to operate the vehicle unless prior approval is given by DriveLink Car & Motor Rental.
- Lending or subleasing the vehicle to another person is strictly prohibited.
8. Prohibited Uses
The vehicle must NOT be used for:
- Illegal activities.
- Racing, stunts, or reckless driving.
- Carrying passengers beyond legal limits.
- Riding under the influence of alcohol or drugs.
- Transporting prohibited or illegal substances.
9. Accident & Breakdown
- Any accident, theft, or damage must be reported immediately to DriveLink Car & Motor Rental and local authorities.
- The renter must cooperate fully in filing reports and insurance claims.
- Unauthorized repairs are not allowed without prior approval.
10. Damage Liability
- The renter is responsible for damages caused by negligence, misuse, reckless driving, or violation of traffic laws.
- Repair costs, towing fees, and loss of rental income may be charged when applicable.
11. Theft or Loss
- The renter is responsible for the vehicle until it is officially returned.
- Loss of keys, documents, or the vehicle may result in corresponding replacement or recovery costs.
12. Off-Road Use
- Vehicles are intended for public roads only.
- Off-road riding is prohibited unless specifically authorized.
13. No Refund Policy
- Rental fees are non-refundable once the rental period has started.
- Early returns do not qualify for refunds unless approved by management.
14. Termination of Rental
DriveLink Car & Motor Rental reserves the right to recover the vehicle immediately if:
- Terms and conditions are violated.
- False information was provided by the renter.
- The vehicle is used in a manner that may cause damage or legal liability.
Privacy Policy
DriveLink Car & Motor Rental (“we”, “us”, or “our”), with office address at Basak, Sudtunggan, Lapu-Lapu City, Cebu, is committed to protecting the privacy rights of our customers as data subjects under the Philippine Data Privacy Act of 2012 (RA 10173).
To facilitate your vehicle rental, we collect and process your full name, contact number, email address, home/hotel address, a copy of your valid driver's license and one auxiliary government-issued ID, emergency contact details, and payment transaction records. This data is used to verify your legal eligibility to drive, secure and manage your booking, monitor vehicle safety (via GPS tracking within our allowed regional limits of Cebu), and comply with LTO, local government, and law enforcement requests.
We do not sell, rent, or share your personal data with third parties or marketing companies. Digital copies of your documents are stored in a secure, password-protected cloud database accessible only by authorized DriveLink management, and are permanently deleted thirty (30) days after vehicle return, unless flagged for unresolved accidents, traffic violations, or unpaid fees.
Under the Data Privacy Act, you have the right to be informed, to access your processed data, to object to processing, and to request the correction or erasure of your data. To exercise your rights or file a query, contact our designated Data Privacy Officer, Charette Joy de Leon, at jc.rental02@gmail.com or 09102602945.
Contact & Questions
For any questions about our policies, rental terms, or business registration, please contact us:
Last updated: 25 July 2026 · DriveLink Car & Motor Rental, Lapu-Lapu City, Cebu, Philippines